Where will the event be held?
The main event will be held around King’s Bastion area.
Is there car parking?
Limited parking facilities will be available at the venue as well as in the vicinity of it.
Is there WiFi?
No WiFi will be available at the venue.
Is the event suitable for disabled visitors?
Yes. Please do bear in mind that our events do get very, very busy and the show floor can be difficult to manoeuvre. You can check with the venue for access.
How can I order tickets?
You can book them on our Tickets Page very soon.
Sign up for our newsletter and we will let you know as soon as they are available.
Can I buy admissions at the door, or do I have to buy them in advance?
You can buy them at the door, but you would not get the pre-order discounts, or priority tickets, and the line to buy admissions at the event is generally long.
What do the Priority tickets give me?
It gets you into the con quicker than everyone else!
What happens if a Celebrity cancels?
If a celebrity cancels we will refund you part of the ticket fee (as per event’s Terms & Conditions).
What is the deadline for ordering priority tickets?
We will update this information shortly.
I can’t print out my e-ticket! I never got the e-mail! I lost the e-mail! – Will I not be allowed into the event?
Don’t worry, in the rare instances that this happens, you will need to bring your ID along with the debit/credit card you used to purchase the ticket and everything will be taken care of at the event.
I didn’t actually buy the ticket, my mom did, and I don’t have ID. How do I get into the show?
In the very rare instances that this happens all you need to do is go to the registration area and someone there will help you.
Will the tickets sell out?
Yes. There is a limited number of tickets available.
Can I re-enter the event if I leave?
Yes you can. Your admission is good for the whole day, or the whole weekend/event(depending on the kind of ticket you bought).
What’s the difference between buying tickets in advance and buying them at the door?
The line to check in with advanced tickets is always shorter (or non-existent if you are a priority ticket holder) then waiting in line to buy a ticket and get into the event.
I can’t make the show at all. Can I get a refund?
Unfortunately not. All admissions for the event are non-refundable. Also, all talent is subject to change, so no refunds are given for guest cancellations. However if you purchased a special add-on package, which includes an autograph session, photo session or meet & greet full cost of the add-on will be refunded if a guest cancels).
Can you tell me more about the free children’s admission?
Kids Under 10 Years of age go free.
When will guests be announced?
We announce guests as soon as we have official confirmation. Guests can be announced at any point up to the week of the show. Most announcements happen within 3 – 4 weeks of the show.
How do I find out who is attending?
Sign up to our Newsletter and keep an eye on our website, Twitter and Facebook pages.
How do I meet my favourite star?
Guests participate in panels, workshops and autograph/photograph sessions. Check in the event guide when it gets published online to find out where and when your favourite guests can be found. Don’t forget to choose from available add-ons so you can meet and get pictures or autographs with your celebrity!
Why has my guest cancelled?
All guest appearances are subject to their own working schedules. They may get called back to set earlier than planned or get booked for a film which means they can no longer attend.
Are there costume rules or guidelines?
Your costume and it’s accessories MUST comply with the laws of Gibraltar. Your costume can not have any parts or accessories that can readily cause harm to you, or any of your fellow attendees or other members of the public. No real weaponry (live firearms, sharp blades, etc.) may be carried inside the venue. No parts of your costume can fire, spray, shoot, or ignite. Your costume must be appropriate for all ages. Apart from that you should use common sense. If you have any worry that a part of your costume might cause a problem or get you thrown out of the convention, arrested, or injured, please leave it at home.
More about Cosplay here
Can I advertise on your website, on your fliers, or in your program book?
Of course, please contact us at email@example.com to learn more about our Sponsorships Packages.
Can I show up at the con and hand out fliers to your attendees?
No, you can’t. As the Convention Center is private property, soliciting at our event without our permission is illegal. When we spot you, you will be ejected from the event.
Can I volunteer to work at GICC 2017?
Definitely! E-mail us at firstname.lastname@example.org to register your interest and we will be in touch.
What time do the doors open/close?
That depends on the show itself and the type of ticket you purchased. You can check the opening/closing times by clicking here (takes you to the ticket section of the website).
Are bags and backpacks permitted into the event venue?
Yes they are. We do ask that you use common sense when toting them around, as some backpacks are large, bulky and unwieldy and can block aisles or knock into things when you turn around. Also, bags may be subject to search, so be sure you don’t have anything in there that you shouldn’t!
Can I bring a pet to the show with me?
Guide dogs are allowed by event organisers, please contact Kings Bastion for more details.
Who will be exhibiting at the event?
We announce exhibitors on our website and social media channels on the lead up to the event. A full exhibitor directory and floor plan will be released in the event guide which is published online a two weeks before the event.
How do I buy things at the convention? Do the Dealers only take cash, or can I pay with a Debit/Credit Card?
That depends on the vendor. All of them however will accept cash payments. Be sure to ask what forms of payment they accept before agreeing to any purchases.
I want to set up a booth and sell at the event, who do I contact?
Check our pricing by simply e-mailing us at email@example.com
When will I be able to set up my table/stand?
Please check out our Exhibitor info page for more information.
Do I have to take my items with me at night, or can I leave them at my table after the event closes?
If you have any queries, or simply want to tell us how excited you are about the upcoming GICC 2017 (oh wait- we have social media for this!) you can contact us by phone or e-mail on:
General Enquiries: firstname.lastname@example.org
Ticketing Enquiries: email@example.com
Exhibitor Enquiries: firstname.lastname@example.org
Partner or Sponsor Enquiries: email@example.com
Contact number: (+350) 54 04 47 68.